1. Introduction and scope
Future Canadian Immigration Inc. (“FCI,” “we,” “us,” or “our”) provides immigration consultation and related services for people and families considering Canadian immigration options. This policy applies to the public website at canadaspousevisa.com, its consultation and contact forms, hosted payment journey, and associated client or administrative features.
This policy describes the practices reflected in the website implementation reviewed for this draft. Some provider and business settings depend on FCI’s account configuration and must be confirmed before this draft is published as final.
2. Information we collect
Depending on how you use the website, information may include:
- Contact and consultation details: your name, email address, phone number, country or territory, selected time zone, requested appointment date and time, and any optional description you choose to provide.
- Verification and account information: email verification status, one-time-code hashes and expiry/attempt data, client portal sign-in records, and session information.
- Payment and booking records: booking reference, appointment status, amount and currency, payment status, and Stripe Checkout or payment identifiers.
- Inquiry and service information you submit when contacting FCI, including information needed to respond to your request.
- If a document is added to an authorized client file, the document itself and related file metadata, such as file name, type, size, upload date, and review status.
Please provide only information relevant to your request. The optional consultation description is not a secure document upload channel.
3. Immigration information and documents
The public consultation booking form does not accept passport copies or other uploaded documents. Do not enter passport numbers, identity-document details, or a detailed confidential case history in its optional description field.
The application includes private document storage for authorized staff to manage documents associated with client records. Files are kept in a private Supabase Storage bucket; access is mediated by authenticated application routes, and files are not served through public file URLs. Signed-in clients can upload requested documents through the client portal. Ask FCI for the approved method before sending sensitive files any other way.
If a parent or guardian contacts us about a family matter, please avoid sending a child’s sensitive documents unless FCI has requested them through an appropriate channel.
4. How we use information
FCI uses information as needed to:
- respond to inquiries and provide requested assistance;
- schedule consultations and manage appointment availability;
- verify email access and protect booking and portal workflows;
- process payments and maintain booking, billing, and accounting records;
- send appointment, payment, verification, and service communications;
- maintain and secure the website, identify abuse, and troubleshoot service issues; and
- meet applicable legal, regulatory, and professional obligations.
The project does not show an advertising or unrelated marketing use of booking information. FCI should confirm its communication practices and applicable legal bases before publication.
5. Email verification
Before a consultation can proceed to payment, the booking flow can send a six-digit one-time code to the email address you provide. The code helps confirm that you can access that mailbox and reduces errors in booking communications. It does not confirm your identity beyond access to the email account.
Verification codes are generated on the server, stored as keyed hashes rather than readable codes, expire after ten minutes, and are subject to attempt and resend limits. Codes are not intended for reuse. Email delivery is handled by the configured provider described below.
6. Payments and billing
Consultation payments are collected using Stripe-hosted Checkout. Information needed to complete the transaction, which may include your email and billing details, is provided to Stripe under its own privacy terms. FCI’s application records booking and payment status, fee amount and currency, and relevant Stripe session or payment identifiers. Stripe processes payment credentials; the booking form does not ask you to enter card details directly into FCI’s website.
Payment confirmation is based on server-verified Stripe notifications, not solely on a browser return page. Any applicable government filing charges are separate from FCI’s professional or consultation charges unless a written description expressly says otherwise. Review the checkout details and applicable service terms before paying.
Stripe’s handling of information is governed by Stripe’s Privacy Policy.
7. Database and document storage
The website is hosted on Hostinger and uses a Supabase PostgreSQL database for booking, inquiry, verification, client portal, and administrative records. Private client documents are stored separately in a private Supabase Storage bucket. Access to private records and files is controlled through application authorization checks.
The specific hosting and Supabase accounts, regions, backups, access permissions, and retention settings are account-level operational settings and are not established by the website source code alone.
9. Sharing and service providers
FCI may disclose relevant information to service providers that operate or support the website and services, including:
- Hostinger for website hosting;
- Supabase for the database and private document storage;
- Stripe for hosted payment processing and payment status;
- the transactional email provider configured for FCI’s deployment (Resend or Brevo) to deliver verification codes, booking notices, and account communications; and
- authorized FCI personnel who need access to respond to you, manage a booking, or administer a client file.
The application supports Resend and Brevo; which provider is active depends on the deployment’s server-side credentials. We do not publish or expose those credentials in the browser. Information may also be disclosed where required by law, to protect people or services, or in connection with a lawful business or professional obligation.
10. International processing
FCI serves clients in different locations, and some service providers may process or store information in countries outside your province or country, including outside Canada. The actual locations and safeguards depend on the FCI accounts and provider configurations in use. Contact FCI for deployment-specific information before sending highly sensitive material.
11. Retention and deletion requests
FCI keeps information for as long as reasonably needed to respond to your request, administer consultations and client relationships, maintain payment and accounting records, protect the service, and meet applicable legal or professional obligations. The source code does not establish a complete retention schedule for bookings, inquiries, client files, and payment records; FCI must define and apply one.
Booking email verification codes expire after ten minutes and are limited to one-time use. You may ask FCI to provide access to or correct information about you, or to delete information that is no longer required. Some records may need to be retained or deletion may be limited where law, dispute resolution, security, or professional obligations require retention. Requests can be sent to demo@gmail.com.
12. Security
The application uses measures such as server-side access checks for private records, hashed one-time verification secrets, rate limits, protected session cookies, and private object storage routes. These safeguards reduce risk but cannot guarantee absolute security. You can help protect your information by using a private email account, keeping verification codes confidential, and avoiding sensitive details in optional booking fields.
13. Privacy choices and complaints
Depending on where you live and the circumstances of the information handling, privacy laws may provide rights to request access to or correction of personal information, ask questions about its use or disclosure, or raise a concern. You may also withdraw consent where consent is the basis for a particular activity, subject to legal and service requirements.
Canadian federal or provincial private-sector privacy requirements may apply depending on FCI’s activities and location. The source does not establish which provincial statute applies or whether Indian privacy legislation applies to FCI’s operations. Contact FCI first at demo@gmail.com; you may also contact the privacy regulator with jurisdiction over your concern. FCI should confirm the correct regulator and request process before publication.
14. Children’s information
This website is intended for adults seeking immigration information or acting for a family. It is not designed for children to use independently. A parent or legal guardian may provide relevant information about a child as part of a family inquiry or immigration matter. Please provide only what is necessary and do not submit a child’s identity documents through the public booking form.
15. Third-party links
The website may link to external sites, including Stripe and social or government resources. Those sites are not controlled by FCI and have their own privacy practices. Review their policies before providing information or using their services.
16. Policy updates
We may revise this policy when our services, technology, or legal obligations change. The effective date at the top will be updated when a revised policy is posted. Material changes will be communicated through the website or another appropriate channel when required.
17. Contact us
For privacy questions, access or correction requests, or concerns about information handling, contact Future Canadian Immigration Inc. at demo@gmail.com. The website currently lists no dedicated privacy email or mailing address.